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Quality Policy

ApSIC is committed to the goal of achieving the highest standards of quality. Quality forms the basis of our value proposition, our brand image and is the cornerstone upon which ApSIC builds lasting relationships where we are essential to our clients' success.

The client’s perception of ApSIC and its offerings, products and services is the lens through which quality will be evaluated in the marketplace. Our goal is to deliver value to our clients each time they interact with ApSIC in all the markets we serve. ApSIC listens to client feedback and uses the insights to improve client experience and quality. The client’s decision to choose and recommend ApSIC to their business partners, colleagues and friends will be part of how ApSIC will measure success.

ApSIC leaders are responsible for understanding how clients interact with ApSIC, for defining measurements and improvement targets, and for driving actions to achieve quality goals. All ApSIC employees are expected to honor the values of dedication to the client, innovation, and trust that define everything we do on behalf of the company.

In effect since December 5, 2017